Data Deletion
Operator: Ask My Alpha is operated by Two Digital Creatives LLC
Contact: team@askmyalpha.com
You can request deletion of your application data or ask for help deleting student data by emailing team@askmyalpha.com with the subject Data Deletion Request.
What to send
- The email address you used in your application or student account.
- Whether you want application data, student data, or both deleted.
- For student data, your coach's name and the platform domain so we can identify the right account.
Send the request from the address on the record when possible. Do not send a password, payment card, government ID, or sensitive documents. If an authorized agent contacts us, we may ask for reasonable evidence of authority.
What happens next
We respond within 30 days. We may ask for proportionate verification before accessing or deleting records. If a coach controls your student data, we forward the request to that coach or explain how to reach them, and help them complete deletion from their accounts.
What we delete
For applications, deletion covers the Cloudflare application record and related copies in our email and optional Slack summaries. For student data, the coach's policy and agreement determine which conversations, profile records, uploaded material, and provider copies need to be removed. We confirm what was deleted when the request is complete.
Limited exceptions
We may retain limited records where required by law, for a legal claim, or to prevent misuse. We explain any exception and the retention period. Protected backup copies may remain until they expire and will not be restored for ordinary use. Truly anonymous information that cannot be linked to you may remain.
Other providers
Deleting our records does not automatically delete your separate account with a coach, course platform, email provider, or another service. We explain which records we control and help identify the right contact for the rest.
Questions and other rights
Email team@askmyalpha.com for a status update, correction, or access request. See our Privacy Policy for more rights and retention details.